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Frequently Asked Questions
Privacy Policy
Last updated: May 15, 2026
1. Introduction
EVPlugScout ("we," "our," or "us") operates evplugscout.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website. By using EVPlugScout, you agree to the terms of this policy.
2. Information We Collect
We collect information you provide directly, including:
- Name, email address, and phone number when you request a quote
- Business information when you submit a listing request
- Name, email, and message when you contact us
- Reviews and ratings you submit for contractors
We also automatically collect certain information through cookies and analytics tools, including your IP address, browser type, pages visited, and time spent on our site.
3. How We Use Your Information
- To connect you with EV charger installers in your area
- To respond to your inquiries and contact form submissions
- To improve our website and services
- To analyze site traffic and usage patterns
- To serve relevant advertisements through Google AdSense
4. Google Analytics
We use Google Analytics to analyze website traffic. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to visiting. We use this data to improve our site. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Google AdSense
We may use Google AdSense to display advertisements on our site. Google AdSense uses cookies to serve ads based on your prior visits to our website and other sites on the internet. You may opt out of personalized advertising by visiting Google Ad Settings.
6. Cookies
We use cookies to enhance your experience on our site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
7. Data Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our website, including Netlify (hosting), Google Analytics (analytics), and ImprovMX (email forwarding). These providers are contractually obligated to keep your information confidential.
8. Contractor Data
Contractor information displayed on EVPlugScout is sourced from public records including state licensing boards and other publicly available sources. If you are a contractor and wish to update or remove your listing, please contact us at info@evplugscout.com.
9. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
EVPlugScout is not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at info@evplugscout.com.